Privacy Policy
Privacy Policy
Last Updated: 4 February 2026
Future Lens AI (“we”, “us”, or “our”) provides performance‑based lead generation services for IT service companies. This Privacy Policy explains how we handle personal data in two contexts:
- Visitors to our website (futurelensai.ai)
- Individuals contacted as part of B2B lead generation campaigns
We comply with applicable data protection laws, including CAN-SPAM Act, and relevant US state privacy laws (such as CCPA/CPRA where applicable), and UK GDPR.
- Who We Are
Future Lens AI is a business established in the United Kingdom. We primarily act as a data processor for our clients when running campaigns on their behalf, and as a data controller for our own website and business operations.
Contact: contact@futurelensai.ai
- What This Policy Covers
This policy applies to personal data processed for:
- Website visitors (contact forms, analytics).
- B2B lead generation campaigns (professional prospecting for clients).
It does not cover how our clients use leads we provide. Our clients are independent controllers.
- Information We Collect
3.1 Website Visitors
- Contact details (name, work email, company, role) from forms.
- Technical data (IP address, browser, pages visited) via cookies/analytics.
3.2 B2B Lead Generation Campaigns
- Professional contact details: work email, name, job title, company.
- Firmographic data: company size, industry, location.
- Campaign data: email opens, replies, opt‑outs.
B2B only—no consumer or personal targeting.
- How We Use Your Information
4.1 Website Operations
- Respond to enquiries.
- Send service updates (with consent/opt‑out).
- Improve website/services via analytics.
4.2 Lead Generation Campaigns
- Contact business prospects matching client ICPs.
- Qualify leads and report performance to clients.
- Honour opt‑outs and maintain suppression lists.
No data resale or cross‑client reuse.
- Legal Bases
5.1 Website/General
- Consent (newsletters).
- Contract (service delivery).
- Legitimate interests (analytics, business operations).
5.2 Campaigns
- Legitimate interests (B2B prospecting).
- CAN-SPAM compliance for US recipients (clear sender ID, opt‑out, physical address).
Full Legitimate Interests Assessment (LIA) available on request.
- Sharing Your Information
We do not sell personal data.
We share with:
- Clients (qualified leads only).
- Processors (email tools, CRM, analytics—contractually bound).
- Legal authorities (as required).
- International Data Transfers
UK to US transfers use Standard Contractual Clauses (SCCs) or rely on adequacy mechanisms where available.
- CAN-SPAM Compliance (US Recipients)
All commercial emails to US recipients include:
- Clear identification of sender (client name).
- Valid physical postal address.
- Functioning opt‑out mechanism (honoured within 10 business days).
- Honest subject lines and content.
Opt‑out here: contact@futurelensai.ai
- Your Rights (UK GDPR + US State Laws)
UK/EEA Rights:
- Access, rectification, erasure (“right to be forgotten”).
- Restriction, objection, data portability.
- Withdraw consent.
US State Rights (CA, CO, CT, VA, UT where applicable):
- Know what data we collect.
- Delete or opt‑out of sale (we don’t sell).
- Correct inaccurate data.
- Non‑discrimination for exercising rights.
Contact: contact@futurelensai.ai
- Data Security & Breaches
Industry‑standard measures: MFA, access controls, encryption.
Data breaches: Notify UK ICO within 72 hours (if required). US clients notified within 48 hours per agreement.
- Retention
- Website data: Duration of relationship + legal minimums.
- Campaign data: Campaign term + 12 months for reporting/opt‑outs.
Secure deletion thereafter.
- Cookies
Essential cookies for site function. Non‑essential cookies require consent (manage via browser or banner).
- Children’s Privacy
Services are not directed at children under 16. We do not knowingly collect children’s data.
- Changes to Policy
Updates notified via website. Continued use = acceptance.
- Contact & Complaints
Email: contact@futurelensai.ai
US FTC: ftc.gov (CAN-SPAM complaints) UK ICO: ico.org.uk
